Shipping and Payment
All orders are shipped from either our warehouse in Regional NSW or one of our international warehouses.
We do our best to process your order within 24 hours based on stock availability and quantity. If we receive your order over the weekend, we will process it the next business day.
Our Regional Warehouse
Once your order has been shipped, it will take approximately 5-7 days within Australia to be delivered to you, depending on your location. Average delivery time in Australia is 7-10 days, Continental deliveries please allow 2 to 3 weeks. Please note that orders made in high season may take longer to process and deliver.
Our International Warehouses
Once your order has been shipped, it could take up to 45 days within Australia to be delivered to you, depending on your location. Average delivery time in Australia is 30 - 45 days, on average our international deliveries are 3 weeks. Continental deliveries please allow an additional 10 days. Please note that orders made in high season may take longer to process and deliver.
We use the Standard Post to ship your orders. For all orders over 5 kg we provide tracking number.
The shipping cost varies on weight, if you spend $100 or more in a single transaction, shipping is covered by us, no charge to you.
Express/courier delivery is available upon request and is paid separately.
We have the following payment options:
Credit Card (Visa or MasterCard)
Please kindly note that our business is not responsible for any taxes, duties etc. that may occur in your country upon delivery of the parcel. For more information, please contact your local customs office.